vanko | TransFormWork

Questionnaire – HR manager/Line production managers/Data protection officers

Jan 11, 2022 | Questionnaires

Dear Respondent,

The digital transformation brings clear benefits for both employers and workers. It also comes with challenges and risks as some tasks will disappear and many others will change. This requires the anticipation of change, the delivery of skills needed for workers and enterprises to succeed in the digital age. The European Social Partners Framework Agreement on Digitalisation is a shared commitment of the European cross-sectoral social partners to optimise the benefits and deal with the challenges of digitalisation. National level social partners have a responsibility towards adapting labour market conditions, education and training, and social protection systems, to make sure the transition is mutually beneficial for employers and workers. Aiming to analyse the current situation within the enterprises, it is important to know your view on the work organisation . Your opinion matters! Thank you for the information you will provide , so the social partners can adopt appropriate policies supporting the digital transition of your enterprise. The structure of the Survey consists of 5 parts, each with up to 5 questions, dedicated to the respective issues covered by the Framework Agreement on Digitalisation. Please note that the following questions are part of the project TRANSFORMWORK VS/2021/0014. Results of the survey will be available on the project website https://transformwork.eu/.

Country

Select a country

MALTA

IRELAND

Description of the enterprise

1. In which business sector does your enterprise operate?

2. How many workers are employed in the enterprise?

3. Are there trade unions representing the workforce of the enterprise?

Yes

No

If ‘Yes’, what percentage of workers are trade union members?

4. Are working conditions at your enterprise covered by a collective agreement?

Yes

No

5. If there is a collective agreement in your enterprise, does it arrange issues, related to the digital transformation* of the enterprise?

Yes

No

Not applicable

digital transformation*

If Yes, does it cover any of the following topics?

a. Training

b. Digital skills and securing employment

c. Modalities of connecting and disconnecting

d. Artificial intelligence (AI) and guaranteeing the human in control principle

e. Respect of human dignity and surveillance

I. Digital skills and securing employment

1. Is there is a digital strategy* implemented by the enterprise?

Yes

No

digital strategy*

2. Has the enterprise introduced any new technologies in the past five years:

Yes

No

If ‘Yes’, what type of new technologies have been introduced:

a. Automation

b. Communications

c. Computer hardware

d. Intranet

e. Platform work (algorithms)

f. Software

g. Other

(please specify)

Also, if ‘Yes', did this lead to changes in?

Yes

No

a. employment levels (e.g. new supervisory levels)

Yes

No

b. qualification and/or skill requirements

Yes

No

d. working time arrangements

Yes

No

e. Other changes in working conditions and contractual arrangements

3. As a result of the introduction of the new technologies, did the enterprise introduce new forms of production systems and/or changes to the organisation of work?

Yes

No

A. Production systems

a. Lean production

b. Just in time

c. Total Quality Management (TQM)/ World Class Manufacturing (WCM)

d. Workplace Innovation

e. Other

please specify

B. Work organisation

a. Work groups / Team working

b. Increased individual responsibility

c. Job rotation

d. Other

please specify

4. Did the introduction of the new technologies result in changes to workers’ employment contracts?

Yes

No

If ‘Yes’, please specify please describe in few sentences the main changes:

5. Were employees and/or employee representatives involved in the introduction of the new technologies (e.g. trade unions, other employee representatives, etc.).

Yes

No

If Yes, how were they involved?

a. employees and/or employee representatives were informed?

b. employees and/or employee representatives were involved at every stage of the process (planning, testing, implementation, training)?

c. employee representatives were engaged in formal collective negotiations?

d. Other

please specify

6. In your opinion, the introduction of the new technologies result in changes to the organisation of work, such as?

a. Improving the qualification or skill levels of the workforce

b. Improvement in work organisation

c. Improvement in workplace health and safety levels

d. Improvement in the work environment and in worker wellbeing

e. Better working time arrangements

f. Better work-life balance

g. Increasing job satisfaction and motivation

h. Others

(please tick all relevant boxes)

please specify

7. In your opinion , did the introduction of the new technologies have negative impacts on workers, such as?

a. Increased work intensity

b. Increased workplace stress

c. Changed working time arrangements

d. More responsibility without improved working conditions

e. More responsibility without increased remuneration

f. Less collective action/solidarity in industrial relations

g. Other

(please tick all relevant boxes)

please specify

8. Did the introduction of the new technologies result in changes to the remuneration system in the enterprise?

Yes

No

a. Recognition of

Non-certified personal skills

Formal skill qualifications

(please tick all relevant boxes)

b. Bonus payments based on:

I. Individual attitudes

II. Individual volume of output

III. Volume of output as a result of the new technologies

IV. Greater workplace flexibility

V. Improved quality

VI. Other

(please tick all relevant boxes)

please specify

9. Is there an enterprise procedure which allows managers and workers to report what kind of training they would like to participate in?

Yes

No

10. Is the introduction of new technologies at the workplace accompanied with the relevant training?

Yes

No

11. Is the introduction of new technologies or the process of digitalisation at the workplace accompanied with related training?

Yes

No

12. How would you assess the importance of basic digital skills* for your workforce:

Very important

Fairly important

Not very important

Not at all important

Don't know

basic digital skills*

13. How would you assess the importance of soft skills* for your workforce

Very important

Fairly important

Not very important

Not at all important

Don't know

soft skills*

14. What is the proportion of workforce in the enterprise that require advanced digital skills*

advanced digital skills*

15. How reliant on digital skills will your enterprise be in the next five years?

a. Significantly decrease

b. Slightly decrease

d. Slightly increase

e. Significantly increase

16. Does your enterprise experience a digital skills gap?

Yes

No

If Yes, how did your enterprise respond to digital skills gaps?

a. Did nothing

b. Engaged external training providers about the skills needed

c. Provided off- the-job digital skills training

d. Recruited workers to meet the digital skills gaps

e. Provided on- the-job digital skills training

17. In your view, is a competence development approach to lifelong learning essential for employees?

a. Strongly agree

b. Tend to agree

c. Tend to disagree

d. Strongly disagree

e. Don't know

18. How do you respond to the need of motivating staff to take part in training?

Do nothing

Link trainings with assessments and appraisals

Link trainings with bonus system

Make trainings mandatory

Other

19. Is there a system in your workplace to recognise informally gained skills, which are not validated by a diploma?

Yes

No

Do not know

20. Which of the following applies to the enterprise?

The employer provides internal/external trainings to improve digital skills of employees which are organised and paid in full by the employer

The employer provides internal/external trainings to improve digital skills of employees where a part of the training cost is covered by the employer

The employer provides vouchers or a specific amounts of money to employees which covers training activities outside the enterprise

The enterprise does not provide funding for training activities to its employees

Other

II. MODALITIES OF CONNECTING AND DISCONNECTING*

* See Glossary of Terms

1. Is there a system in place to control (monitor, calculate and record) regular working time in the enterprise, including teleworkers*/mobile workers** (on-site control within the enterprise)?

Yes

No

Other

teleworkers*/ mobile workers**

please specify

If ‘No’, why? Please explain briefly

2. Are working time arrangements (in the light of the “right to disconnect”*) discussed with workers within the enterprise?

Yes

No

“right to disconnect”*

If ‘Yes’, please specify

3. Are there policies and/or established rules on the use of digital tools for private purposes during working time?

Yes

No

If ‘Yes’, please specify

4. Are there policies and/or established rules to prevent isolation at work (when teleworking or any other digital solution is applied at work)

Yes

No

If ‘Yes’, please specify

III. ARTIFICIAL INTELLIGENCE (AI) AND GUARANTEEING THE HUMAN IN CONTROL PRINCIPLE

1. Do you know what is AI

Yes

No

2. If ‘Yes’, are AI systems used in your enterprise

Yes

No

Do not know

If Yes, what type:

Please describe

3. Does AI used within your enterprise comply with existing law, including the General Data Protection Regulation (GDPR), guaranteeing privacy and dignity of employees

Yes

No

Do not know

4. What is the impact of AI on work practices within the enterprise

5. Have specific work tasks changed after the introduction of AI

Yes

No

If Yes, how?

6. Do you have any internal OSH rules, related to AI, guaranteeing that the use of robotics and artificial intelligence applications are respecting and complying with safety and security control

Yes

No

Does not apply

7. Do you have rules on control of decisions, related to AI (if human in control principle is applied – final decisions are taken by humans and not the AI)

Yes

No

Does not apply

8. Do you use AI systems in human resource procedures, such as recruitment, evaluation, promotion and dismissal, performance analysis

Yes

No

If Yes (please chose the relevant box)

transparency is safeguarded through provision of information

the affected worker make a request for human intervention and/or contest the decision along with testing of the AI outcomes

Other

IV. RESPECT OF HUMAN DIGNITY AND MONITORING

1. Is there a policy in place, related to work monitoring of employees via digital tools or AI surveillance system?

Yes

No

Please specify

Is Yes, were the employees or their representatives consulted:

Yes

No

Not required

Please specify

2. If there is an AI surveillance system or other monitoring systems in the enterprise, are there any measures in place to limit the risk of intrusive monitoring of employees and misuse of personal data.

Yes

No

Please specify

3. Are employees’ representatives consulted/informed on issues related to data privacy protection.

Yes

No

4. Are employees’ representatives in the enterprise equipped with facilities and (digital) tools, e.g. digital notice boards, to fulfil their duties in a digital working environment.

Yes

No

Please specify

Questionnaire – Employees

Jan 11, 2022 | Questionnaires

Dear Respondent,

The digital transformation brings clear benefits for both employers and workers. It also comes with challenges and risks as some tasks will disappear and many others will change. This requires the anticipation of change, the delivery of skills needed for workers and enterprises to succeed in the digital age. The European Social Partners Framework Agreement on Digitalisation is a shared commitment of the European cross-sectoral social partners to optimise the benefits and deal with the challenges of digitalisation. National level social partners have a responsibility towards adapting labour market conditions, education and training, and social protection systems, to make sure the transition is mutually beneficial for employers and workers. Aiming to analyse the current situation within the enterprises, it is important to know your view on the work organisation. Your opinion matters! Thank you for the information you will provided , so the social partners can adopt appropriate policies supporting the digital transition of your enterprise. The structure of the Survey consists of 5 parts, each with up to 5 questions, dedicated to the respective issues covered by the Framework Agreement on Digitalisation. Please note that the following questions are part of the project TRANSFORMWORK VS/2021/0014. Results of the survey will be available on the project website https://transformwork.eu/.

Questionnaire – Social Partner Representatives

Jan 11, 2022 | Questionnaires

Dear Respondent,

The digital transformation brings clear benefits for both employers and workers. It also comes with challenges and risks as some tasks will disappear and many others will change. This requires the anticipation of change, the delivery of skills needed for workers and enterprises to succeed in the digital age. The European Social Partners Framework Agreement on Digitalisation is a shared commitment of the European cross-sectoral social partners to optimise the benefits and deal with the challenges of digitalisation. National level social partners have a responsibility towards adapting labour market conditions, education and training, and social protection systems, to make sure the transition is mutually beneficial for employers and workers. Aiming to analyse the current situation within the enterprises, it is important to know your view on the work organisation. Your opinion matters! Thank you for the information you will provid, as the social partners can adopt appropriate policies supporting the digital transition of your enterprise. The structure of the Survey consists of 5 parts, each with up to 5 questions, dedicated to the respective issues covered by the Framework Agreement on Digitalisation.

Please note that the following questions are part of the project TRANSFORMWORK VS/2021/0014. Results of the survey will be available on the project website https://transformwork.eu/.

First European Round Table

Dec 3, 2021 | News/Events

The First Round Table was carried out on 3 December 2021 via Zoom and as a hybrid meeting in Bulgaria and Cyprus. The Round table was organized and hosted by the Estonian Employers’ Confederation (ETKL). It was attended by 60 stakeholders from the partner countries. During the Round Table Rebekah Smith (BusinessEurope) made an intervention on the topic: The European Social dialogue and the progress of the implementation of the Autonomous European Framework Agreements, in particular the FA on Digitalisation; an overview of the completed desk-research was made and 3 very interesting Estonian examples of good practices were presented: „How we sent 1600 computer users to home office in one day; „Cyber Security in Estonia“ and „E-residency in Estonia“.

The meeting is organized and hosted by: Estonian Employers’ Confederation ETKL

Working language: EN

Moderator: Raul Aron, analyst-advisor of Estonian Employers’ Confederation

9:30 -10:00	The European Social dialogue and the progress of the implementation of the Autonomous European Framework Agreements, in particular the FA on Digitalisation from the perspective of ETUC and Business Europe” – TBC
10:00 -10:15	Presentation of the project TransformWork	Ina Atanasova, project manager, Confederation of Independent Trade Unions in Bulgaria
10:15 – 10:45	Presentation of the Estonian Employers’ Confederation. Results of Estonian desk research.“ Raul Aron, analyst-advisor of Estonian Empoyers` Confederation
10:45 – 11:00	Main trends and preliminary conclusions from the desk researches in the partner countries of the project	Lyuboslav Kostov, Director of the Institute for Social and Trade Union Research at CITUB
11:00 -11:15	*BREAK*
11:15- 11:45	„How we sent 1600 computer users to home office in one day	Katrina Laurson-Suurna“, Leading HR partner of Eesti Energia
11:45 -12:15	„Cyber Security in Estonia“	Sander Valvas, Head of Cybersecurity Department of Cybernetica
12:15 -12:45	„E-residency in Estonia“	Lauri Haav, CEO of e-residency of EAS Enterprise Estonia
12:45 -13:00	Discussion and suggestions